Collective Bargaining Agreement

2012-2016

Resignation Special Pass Benefit

Dear Mr. Davidowitch:

As a result of discussions leading to the 2003-2009 Restructuring Agreement, the Association of Flight Attendants and United Airlines agreed as follows:

Flight Attendants who resign from the Company and who have 20 years of Company seniority, would receive the following pass benefits. These passes are in lieu of any pass benefits they may have been entitled to under Company policy had they early retired when eligible. Those eligible to use the pass benefits would be the employee, spouse, and dependent children as defined in Company policy.

Flight Attendants who resign with 20 years of service may be required to give the Company at least six months advance notice. All such resignations will be effective the first day following six months in the event such notice is required. Flight Attendants must request such travel at the time of their resignation in order to be eligible.