Collective Bargaining Agreement


Jetway Trades Expansion

February 28, 2012

Mr. Gregory E. Davidowitch, President
United Master Executive Council
Association of Flight Attendants-CWA, AFL-CIO
6250 N. River Road, Suite 4020
Rosemont, IL 60018

Re: Jetway Trades Expansion

Dear Greg:

This confirms the understanding reached during negotiations for the 2012-2016 Agreement. At least twice a year, the Company will meet with the Union to mutually determine whether jetway trading will be expanded to other international locations.



/s/ John D. Nelson                  

John D. Nelson
Managing Director Labor Relations
Inflight Services