Collective Bargaining Agreement


747 Dumbwaiter

January 9, 1978

Ms. V. Diane Robertson, Chairperson

UAL/AFA Master Executive Council

Association of Flight Attendants

1400 East Touhy Avenue

Des Plaines, IL 60018

Dear Ms. Robertson:

This will confirm that in the event the dumbwaiter on the B-747 is inoperative, Flight Attendants will not be required to stock the upstairs lounge, but will provide required service to the passengers using that facility.



/s/ Sheldon J. Best                 

Sheldon J. Best

Vice President

Inflight Services